Barb Outdoors, step by step
Help Center
Short how-tos and answers for finding and booking a guide with Barb: everything works by message, and most of it on the site too.
Topics
- Getting startedFinding a guide by message or on the site, and signing in.3 articles
- Booking and payingBook now, Request to book, deposits, and waivers.4 articles
- Your tripsPaying, receipts, changing plans, group chats, and after the trip.5 articles
- Your data and messagesWhat Barb remembers, the texts you agree to, and stopping them.3 articles
Most read
- Getting startedFind a guide by texting BarbText Barb what you want to do: Barb answers your questions now and suggests guides who fit once they're listed.
- Booking and payingBook and pay on a guide's pageWhen a guide's page has Book now, pick a trip and a time, then pay the deposit or the whole trip at secure checkout.
- Booking and payingRequest to book a guide who isn't on Barb yetRequest to book writes your request on the guide's page, you send it from your own Messages or email, and Barb invites the guide to join Barb, free.
- Your tripsYour trips: pay, receipts, and moreYour trips shows each booking with a guide on Barb: pay what's due, get a receipt, change or cancel, add who's coming, and tip or review after.
- Your tripsChange or cancel a tripMove or cancel on Your trips or by texting your guide's Barb; refunds follow the guide's policy from when you booked.
Still stuck?
Ask Barb, or email [email protected].
Message Barb